Frequently Asked Questions
I want to dispute my portrait's rating/standard.
Before contacting us, please carefully read the standards page. If you believe a standard was incorrectly assigned to your portrait, submit a support ticket with an explanation why you believe the rating should be different.
Please note that you can re-upload modified artwork in the same portrait space within 14 days after the initial upload. You can do this yourself through the portrait upload page and it does not require contacting us.
Last updated Fri, Dec 30 2022 12:00am