Frequently Asked Questions

I lost a character, how can I get it back?

This depends on what you mean by "lost". See other related questions on this subject for more information. In general, we can try to help, but it depends on the specific case. Contacting us by submitting a support ticket is always an option. Please include all relevant details, such as email addresses, order codes, the last time you used a character, and so on. The more information you include, the better the chance that we can help.

 Last updated Thu, Dec 29 2022 11:00pm

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