Frequently Asked Questions

My character is not in the list when I try to login!

Please use the import characters link to import ones that are registered to the email address that matches your account's email address. If the characters are not listed, please contact us by submitting a support ticket. If the character was there previously and disappeared, and you did not change its email address, please also send us a support ticket.

 Last updated Thu, Dec 29 2022 11:00pm

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