Frequently Asked Questions

How do I report bugs in the game and on the web site?

If you encounter any bugs or errors in the game or on the web site, the first step is to contact a Bugge Hunter in the game. To do this, log into the game and type "help I need a Bugge Hunter" (without the quotation marks).

If no Bugge Hunter is available or you can't log into the game, please send us a support ticket with relevant information. The more details you include, the better the chance that we can track down and fix the issue. If the bug is reproducible, please mention the exact steps.

For in-game bugs and errors, please include details such as:

It is also important to include what you've already tried to fix the bug. Useful first steps before reporting an issue include:

Details like these are also useful to share with a Bugge Hunter if you page one in the game.

 Last updated Thu, Dec 29 2022 11:00pm

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