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Frequently Asked Questions

Check if your internet connection is working properly. If it is, visit our social media on Twitter and Facebook to see if there is a known problem with the server. If there is no news posted and the problem persists for more than a few hours, please submit a support ticket. Details will help, e.g. whether you're able to connect to the web site or if both the game and site are not reachable, if you have been able to connect before, the error message you're getting, etc.