Frequently Asked Questions

I uploaded a portrait more than 48 hours ago and it has not been approved.

Most portraits are approved within one day, but on weekends or during holidays it may take a little longer. If your portrait has not been approved within 3 working days, submit a support ticket and we'll take a look!

 Last updated Thu, Dec 29 2022 11:00pm

Please Wait!

Please wait... it will take a second!