Digo Market • Virtual Items • Payment
Help topics related to Digo Market, purchases, and purchased items.
Frequently Asked Questions
- Can I pay by mail?
- Can I reset the transfer cooldown for avatars and portrait spaces?
- How do I cancel a subscription / auto-renewal?
- How do I cancel an order?
- How do I clear a custom Desctag or a custom Specitag?
- How do I clear a portrait space?
- How do I hide a Desctag or delete a Desctag?
- How do I transfer a subscription to a different character?
- How do I transfer description tags Desctags and Specitags?
- I can't see or use my new Digo item, but "info" says I have it.
- I have an empty portrait space, but when I try to transfer it, it says I don't have one.
- I have avatar X, but I am something else!
- I missed out on a sale that just ended. Is there anything I can do?
- I paid for my order and the money has already been taken from my account, but the order has not been activated yet.
- I traded an item and something went wrong, help?
- I uploaded a portrait more than 48 hours ago and it has not been approved.
- I want to dispute my portrait's rating/standard.
- Is it possible to get a refund?
- Is it possible to transfer my Angelcat/Direhound Desctag to another character?
- My Digo Market item has gone missing!
- What does 'expiration time' mean?
- What payment methods are available on Digo Market?