Frequently Asked Questions

How quickly will I get my items after I have paid for them?

All orders of Furcadia game items that are paid with our supported payment services (Paypal, MoneyBookers, DragonScales, etc.) are activated within one to ten minutes of purchase.

SWIFT/IBAN money transfers usually take 5-10 business days to reach us, and are activated within 72 hours of our receiving your payment.

Please note that items paid by check, eCheck, or a similar method will be activated only after the check has been cleared. This may take 2-5 business days depending on your bank.

If an item isn't delivered within the expected time frame, please contact us (include all relevant information such as order codes and character names).

 Last updated Sun, Dec 22 2013 12:00am

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